Refund policy
Return & Refund Policy
Return Policy
At Aleesha Hub, we want you to be completely satisfied with your purchase.
- Returns are accepted within 7 days of receiving your order.
- Items must be unused, unworn, and in their original packaging.
- Products that are damaged due to misuse or normal wear and tear are not eligible for return.
Refund Policy
Once we receive and inspect your returned item:
- Approved refunds will be processed within 5–7 business days.
- Refunds will be issued using the original payment method (or bank transfer for Cash on Delivery orders, where applicable).
- Shipping charges are non-refundable, unless the return is due to our mistake or a defective product.
Exchange Policy
We offer exchanges if:
- You received the wrong item.
- The item arrived damaged or defective.
- The product has a manufacturing defect.
Please contact us within 48 hours of receiving your order.
Non-Returnable Items
The following items cannot be returned:
- Used products
- Personal care items
- Customized or personalized products
- Gift cards (if applicable)
How to Request a Return
To request a return, contact us with:
- Order Number
- Full Name
- Reason for Return
- Photos (if the item is damaged)
Email: phase3663@gmail.com
Phone: +92 308 5467458
Late or Missing Refunds
If you haven't received your refund:
- Check your bank account.
- Contact your payment provider.
- If the issue continues, contact our support team.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Aleesha Hub
Email: phase3663@gmail.com
Phone: +92 308 5467458